Frequently Asked Questions

General

What is FriMi?

It’s a 3 in 1 app that provides you a real-time Digital Bank, Mobile Wallet & Payment System - it’s quick, chic, easy and totally hassle- free!

What sort of an application is this?

It’s a fast, easy and financially liberating lifestyle app that brings the cool back home. With FriMi you can enjoying fantastic offers & deals while you earn, save, lend, borrow or shop & pay for anything - anywhere – anytime

Is FriMi a Secure platform?

Yes. FriMi is powered by Nations Trust Bank and so your privacy is absolutely not for sale! Our security measures are reinforced with a Biometric Security system which can protect your account from any cyber or mobile breach

Is a bank involved with FriMi?

Yes. FriMi is powered by Nations Trust Bank

Are there any fees?

Nope. Apart from the standard banking charges there are absolutely no hidden charges for using FriMi.

What is the difference between FriMi and other financial applications?

The moment you download the app and register with FriMi you’ve also opened your own Secure, Real-time savings account. Not only is this paper-work free, but it’s also just a click away giving you immediate access to your cash whenever-wherever and complete financial independence 24*7! FriMi is not your average mobile banking app, it’s much more than a standard wallet, and here’s the best part, it’s not restricted to just one bank! Unlike any other financial app, FriMi can manage everything for you - from the convenience of online banking, shopping, and doing transactions to keeping you posted on customized offers from your favourite brands.

Can I use FriMi for my business?

Absolutely! We have a separate app to support your business. Drop a buzz & we’ll tell you how

Do I have to be a Nations Trust Bank Customer to use FriMi?

Nope, your FriMi registration is all it takes!
Once you complete the process, drop a buzz on our hotline to help us validate your information, and you’re absolutely good to go! Just in case you forget to call us in, we will try our best to get through to you within 24 hours, because if not the account gets deactivated automatically.

Do I have to have an account at NTB to use FriMi?

Nope, your FriMi registration is all it takes!
Once you complete the process, drop a buzz on our hotline to help us validate your information, and you’re absolutely good to go! Just in case you forget to call us in, we will try our best to get through to you within 24 hours, because if not the account gets deactivated automatically.

When, Where and with Whom can I use my FriMi?

It’s a 3 in 1 app that provides you a real-time Digital Bank, Mobile Wallet & Payment System - it’s quick, chic, easy and totally hassle- free!

What are the Transaction Limits?

Once you are a fully verified customer LKR 1,000,000 per day with a limit of LKR 500,000 per transaction and no, this does not involve any hidden charges.

Where and How can I use FriMi?

FriMi is always with you and it’s willing to do any transaction. Whether it be while shopping, dining with friends, gifting on special occasions or sending money to a loved one, you can FriMi the funds from anywhere to anyone or for anything at any time.

What happens if I reset my phone?

You can donwload the FriMi app from the appstore and login again.

How fast is FriMi?

Fast enough that you can do anything in just a matter of seconds - but hey, your speed mainly depends on the strength of your data connection!

What kind of devices can I use with FriMi?

Any smart phone or tablet device with android or IOS. (Android Lollipop 5.0 and above / iOS 9 and above)

How Can I top-up?

It’s simple!

  • Transfer it from one of your own accounts at Nations Trust Bank or any other bank
  • Link your other bank accounts to your FriMi account
  • Link your salary to your FriMi account
  • Via any authorized merchant
  • Via a Nations Trust bank Cash deposit machine
  • Via any branch of Nations Trust Bank
  • Via online banking
  • Through our “Pay” option

How much space does the app consume?

Less than 80mb.